Industry Solutions

Telecommunications Solutions
Retail Solutions
Solutions for Service Providers
Financial Services Solutions
Clickstream Solutions

The landscape of the telecommunications industry is changing at a brisk pace. Companies are racing to provide packaged offerings and new services altogether to maximize the value of their growing networks. As the need to capture more revenue per customer grows, companies are becoming dependent on even more accurate gauges of the profitability of customers and new services. In addition, network optimization, fraud prevention, and data management across markets are escalating in importance.

Bizgres MPP provides the scalability and performance that telecommunications companies require to keep pace with this dynamic landscape. It delivers 10 to 50 times the performance of traditional database products at a fraction of the price. Bizgres MPP helps companies in the telecommunications industry remain competitive in changing times, allowing them to:

•  Analyze CDR's and track profitability at the customer level
•  Segment customers to enhance retention and enable cross-sell strategies
•  Increase revenue assurance across the organization
•  Improve customer service by analyzing quality of service in real-time
•  Increase operational efficiencies by optimizing resource performance
•  Reduce fraud by more accurately tracking patterns throughout the network

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Retail Solutions 

In the increasingly competitive retail industry, pressure on profit margins is motivating companies to use technology to gain competitive advantage. These firms are striving to better understand customer behavior and searching for greater efficiency in the supply chain. The deployment of new merchandising systems and RFID technology are examples of trends that continue to increase the amount of data available for analysis, reporting, and mining.

Bizgres MPP delivers the scalability and performance that retailers need to effectively harness that data. Providing the ability to run sophisticated, ad-hoc queries 10 to 50 times faster than traditional solutions for a fraction of the cost, the product enables retailers to:

•  Enhance the effectiveness of marketing campaigns through more detailed and accurate analysis of customer behavior
•  Improve purchasing, forecasting, and distribution management
•  Retain customers by providing deeper, more accurate customer segmentation
•  Maximize operational efficiency by optimizing store performance
•  Deliver more effective customer service across the multi-channel network
•  Increase customer loyalty and revenue by shortening the clicks-to-purchase path

Solutions for Service Providers

Customer service and performance against SLAs are among the most important criteria for success for service providers. Servicing a carefully segmented customer base and successfully attracting new customers while keeping costs in check is challenging, but it's nearly impossible without analytics and reporting that scale and perform.

Bizgres MPP delivers the capability to process queries and loads 10 to 50 times faster than traditional solutions at a fraction of the cost, allowing service providers to offer more sophisticated analysis and reporting to customers. Powerful administrative capabilities keep TCO low. With Bizgres MPP, service providers can:

•  Offer faster, more sophisticated analytics to enable more powerful campaign management services and customer segmentation
•  Deliver on more stringent SLAs by leveraging Bizgres MPP's breakthrough parallel query processing capabilities
•  Provide ad-hoc query capability for analysis of multiple terabytes of customer data
•  Shorten time to revenue by reducing loading times and delivering new customer deployments more quickly

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Financial Services Solutions

Financial services companies face a wide variety of challenges in today's business environment. Firms must detect and minimize fraud, ensure compliance with increasingly complex industry regulations, and effectively manage risk while growing revenues. Rampant and global M&A activity further complicates the landscape. To succeed, financial services companies must take control of their data.

Bizgres MPP's scalability and performance enables financial institutions to perform sophisticated analysis, reporting, and mining on multiple terabytes of data. It delivers the ability to analyze business activity down to the detailed transaction level, 10 to 50 times faster than traditional solutions for a fraction of the cost. With Bizgres MPP, financial services firms can:

•  Boost customer loyalty and execute organic revenue growth strategies by providing more detailed, accurate customer segmentation
•  Grow revenue and profits by acquiring new, high-value customers through more accurately targeted marketing
•  Optimize cross-product offerings by tracking product profitability and customer behavior
•  Significantly reduce loss with faster fraud detection
•  Ensure compliance with regulatory reporting requirements
•  Reduce costs by sharpening organizational execution

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Clickstream Solutions

Delivering the right web experience to your website's visitors requires not just compelling content and product offerings, but also in-depth knowledge of visitor behavior. How long users spend on a given area of the site, which competitors' site they go to when they leave, which campaign brought them to the site in the first place, what path they take to the 'buy' button, how online behavior varies across segments of your customer base - each of these remains a mystery without clickstream analysis.

With traditional solutions, however, analyzing all of the data that is relevant to understanding visitors' online habits becomes increasingly difficult and expensive as data volumes rise. Many websites now produce a substantial amount of clickstream data, some compiling over a terabyte of log files every day. As data volumes explode in lock-step with your customers' demands for optimal online experiences, a new solution is needed.

Bizgres MPP provides the enterprise-class scalability and breakthrough performance needed to address data volumes and analytical sophistication of clickstream analysis. It allows organizations to analyze vast amounts of clickstream data 10 to 50 times faster than traditional data warehouse solutions for a fraction of the cost. With Bizgres MPP, organizations can:

•  Acquire and retain high-value customers by improving their online experiences
•  Decrease the odds that a visitor will leave the site before you have delivered your message or product offering
•  Tune marketing budgets by comparing the success of campaign down to the level of individual clicks
•  Build and refine a detailed picture of your visitors' online habits by customer segment
•  Minimize shopping cart abandonment by discovering its direct causes

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